Capital Equipment News August 2018

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as loss of output has a direct, negative impact on revenues. Informed by these important trends, at this year’s Volvo Days, Volvo Construction Equipment (Volvo CE) put greater focus on both TCO and uptime. The original equipment manufacturer has developed some innovative tools aimed at helping customers reduce their TCO and maximise their machine uptime. Focus on TCO Volvo CE is launching three novel tools that – alone or in a combination – can help to considerably lower customers’ total cost of ownership. Stefan Petterson, application engineer at Volvo CE sales region EMEA, reasons that as more and more machines get connected across the region, terabytes of data are racking up on servers. But what are customers actually doing with the data to improve the efficiency, productivity and profitability of their operations? “Customers expect to gather data on their machines these days but it’s not always easy to make sense of it and use it in a meaningful way,” says Pettersson. “At Volvo CE, we have come up with a range of tools that can help customers to use data to their advantage.” Insight Reports First among the three tools are the new Volvo Insight Reports. Fuel Efficiency Reports have been available since bauma 2016 but the new Summary Reports and Health Reports – along with the Insight Reports portfolio name – were launched at Intermat in April this year. The reports remove the need for customers to interpret complex data themselves and can be compiled based on an individual machine or an entire fleet. “If a Report shows that a customer has a high idling or waiting time, then it’s immediately obvious that they don’t have the right machines or set up, which can waste a huge amount of money,” says Pettersson. “Insight Reports enable customers to see at a glance the actual payback they are getting from their fleet and provide a starting point for further analysis and tangible improvements, using Volvo SiteSim and or simulator-based operator training,” he continues. SiteSim with 3D drone photography Volvo launched an updated version of SiteSim in January this year with some impressive new features and benefits. Chief among them is the use of drones

Volvo CE is launching three novel tools that – alone or in combination – can help to considerably lower customers’ total cost of ownership

Fuel Efficiency Reports have been available since bauma 2016 but the new Summary Reports and Health Reports – along with the Insight Reports portfolio name – were launched at Intermat in April this year

Volvo CE has embarked on two specific projects to ensure mechanics have access to the right information and support when they need it – First Time Fix and One Communication Platform

Chief among the updates in the new SiteSim is the use of drones to input 3D photos of the customer’s site into the programme

“Customers expect to gather data on their machines these days but it’s not always easy to make sense of it and use it in a meaningful way. At Volvo CE, we have come up with a range of tools that can help customers to use data to their advantage.”

Stefan Petterson, application engineer at Volvo CE sales region EMEA

“In today’s tough business climate, Volvo and its dealers have to further strengthen their common approach. We have to collaborate on everything we do – with common processes and systems – to deliver the slickest service imaginable for our customers.”

Aram Mahmoud, director of product support for Volvo CE sales segion EMEA.

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CAPITAL EQUIPMENT NEWS AUGUST 2018 29