Capital Equipment News August 2021

UD Trucks’ minimum investment requirements make provision for ISPs, and include only the most important criteria.

Although the automotive sector is currently the starting point in South Africa, the plan is to expand the Right to Repair campaign to the capital equipment sector.

guidelines will affect the way it does business in this regard. “We review all dealer investment requirements annually to ensure that they are realistic and rational,” he says. “Our investment requirements are focused on the size of the facility and on tools and equipment to ensure good workmanship. Our minimum investment requirements make provision for ISPs, and include only the most important criteria.” He says the company has always supplied ISPs with original spare parts through the dealer network and will continue to do so. “We provide approved dealer and customer workshops with technical information at a monthly subscription and upon completion of the required training. “ISPs will be treated similarly, except for sensitive information such as telematics which pertains to the security of the vehicle and design information considered the intellectual property of the OEM or UDSA, which will not be made available to ISPs, in line with the guidelines.” The company has plans in place to accommodate training requests from ISPs at pricing similar to that paid by its dealers. “Competition creates value for the customer,” says Van den Heede. “Historically disadvantaged individuals deserve an opportunity to enter the industry. We support the intention and spirit of the guideline insofar as it promotes and is in line with the transformation goals of UDSA and the industry in general.” However, UD Trucks remains responsible and accountable to its customers and will, for this reason, apply the guidelines with its customers in mind by ensuring adherence to its warranties, among others. b