Capital Equipment News December 2018

PARTS

new equipment to keep up with the demand and customer expectation. For example, Metso spends millions of Euros annually on R&D, and ultimately end users are the ones that benefit from the results,” he says. “This is the main reason we tend to spend time with our customers who use generic/pirate parts and commit to analysis of the cost of OEM parts and their resulting performance, and compare these against the cost of downtime, machine failure and mediocre product performance, to showcase how beneficial OEM parts are in the overall operational costs against looking at the once-off cost for a part purchase,” adds Scherf. “There are some really great aftermarket products in the market, but I will pay a premium for OEM parts due to the fact that the supplier will honour the warranty should I use the OEM part. OEM parts are manufactured specifically for the asset and designed for optimum performance of the equipment. You might save a bit when buying a cheaper aftermarket option now but over time your machine will not perform at optimal levels and might lead to critical failures which outweigh the original savings,” says Schultz. Sieja says apart from the R&D that goes into the manufacture of OEM parts, the high quality of materials used as well as the warranty offered to ensure maximum uptime and longevity better explain why a premium price is charged compared with products of a lower quality. “However, we understand the needs of our customer, hence if they have older vehicles and are not willing to pay the premium price for the Genuine Iveco part, we can offer and also recommend that they use parts from the NEXPRO range, the only Iveco approved and official second line of parts for older Iveco vehicles,” says Sieja. In addition to NEXPRO, Iveco has a very comprehensive range of Reman parts which, for engines and gearboxes, carries a 2-year warranty. The remanufactured parts remain a better option than reconditioned parts. “In our remanufacturing process, used parts are examined, remade (reassembled) and tested to original performance specifications through the use of state- of-the art techniques, strict salvage guidelines, advanced manufacturing systems and unequalled quality control. With quality assurances built into every process and same-as-new or better-than- new warranties, IVECO Reman products provide customers true peace of mind,” concludes Sieja. b

SANY OEM parts come at a premium price, but this translates into machine longevity, increased productivity and a healthy balance sheet in the long run.

OEM parts are manufactured specifically for the asset and designed for optimum performance of equipment.

either competitive or slightly higher than generic/pirate parts. “This is due to several reasons, such as the R&D which goes into the production of the parts themselves, the amount of information associated with the parts, such as parts maintenance, as well as the level of support provided to the parts, such as warranties and guarantees. The consistency of materials and high

quality of raw materials used in the parts manufacture also contribute to their pricing,” says Scherf. Scherf adds that the most important aspect is the level of new technology

being developed year after year, and the amount of improvements to the performance of OEM parts.

“Manufacturers are continuously under pressure to design, test, fix and redesign

CAPITAL EQUIPMENT NEWS DECEMBER 2018 16