Capital Equipment News December 2021

The new MD arrives at a time when Scania Southern Africa continues to invest in its support network.

“Skills development is a key focus with nationally recognised apprenticeships and master technician qualifications available to new recruits. “Scania is committed to skills transfer and welcomes the opportunity to make these available at our new Polokwane dealership,” adds Steenkamp. Scania’s long-time concentration on maximising vehicle uptime ensures that trucks are available to perform their intended function. Focusing on uptime rather than on avoiding downtime is a paradigm shift. By following a downtime focused or reactive approach, customers approach dealers with a problem that needs to be fixed. Embracing uptime goes beyond preventative maintenance. “It requires an understanding of a customer’s business, the operating constraints, schedules and deadlines,” says Steenkamp. “The end result of our uptime approach is to ensure our customers benefit from a reliable and valuable partnership that works together to maintain an optimal operating schedule. Every dealership in our network follows this approach and Scania Polokwane is the latest addition to ensuring that our customers, no matter where they are located, enjoy the same level of service that affords them every opportunity to maximise their profitability.” b

QUICK TAKE

Scania has announced the appointment of Erik Bergvall as the new MD for Southern Africa

Bergvall takes over from Fabio Souza, who will return to Brazil at the end of the year as the MD of that market

Bergvall has served in numerous senior leadership roles during his 14-year career with Scania

With a footprint of over 45 dealerships, Scania has built a formidable service and repair network that ensures customers have access to world-class workshop facilities in South Africa

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CAPITAL EQUIPMENT NEWS DECEMBER 2021