Capital Equipment News May 2021

Bell’s Fleetm@tic solution can be built into the customer’s upfront finance package.

they are able to leverage their proprietary features and functions that other third-party systems cannot necessarily communicate, but which add a great deal of value to customers. He cites as examples payload data, service notifications, specific fault codes and remedial action. OEMs, says Kyriacos, can also leverage their telematics solutions to improve their customer support and to drive aftersales business. “By knowing where their machines are, their condition, and what stage of their life they are in, OEMs can harness telematics to offer improved service to their customers.” OEM telematics systems All Bell articulated dump trucks (ADTs) are sold standard with the company’s own Bell Fleetm@tic proprietary telematics system. “We pioneered the system in 2003 and it has since evolved continuously. Initially, there was limited technology available for world-wide coverage and we had to rely on satellite communication,” says Kyriacos. He says improvements to cellular networks have, over the years, reduced costs and increased the data capacity that Bell Equipment could transmit from its machines. “It has also continued to assist us in pioneering advances in fuel consumption, per-cycle haulage and fuel consumption information, as well as onboard weighing integration and payload reporting. Through Fleetm@tic, we can help customers maximise productivity by ensuring full loads and by minimising excessive wear, by managing overloads.” He says the company has been able to improve the user-friendliness of this system. The Fleetm@tic solution of today

It is becoming common for OEMs to install their proprietary telematics solutions as the acceptance among clients of data usage to enhance business is increasing

Customers are more aware of the efficiency improvements in machine availability and fuel costs that can be achieved through telematics

By using their own telematics solutions, OEMs can leverage proprietary features and functions that other third-party systems cannot necessarily communicate

An advantage of third-party telematics systems is the fact that telematics is the core business of these service providers

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