Capital Equipment News October 2021

TRANSPORT

Scania Southern Africa is instituting some major changes to its commercial operations.

Scania enhances customer value proposition with strategic transformation As part of a global reorganisation, Scania Southern Africa has announced several changes to its commercial operations. This follows a global decision to implement a strengthened strategic transformation across the Scania Group's regional hubs, of which Scania Southern Africa is one, allowing the company to fortify its customer value proposition, writes Munesu Shoko.

W hile transport operators love their trucks and finding a good deal, understanding where customers place value is key to original equipment manufacturers (OEMs) being able to offer services and solutions that meet customer needs. With that in mind, the Scania Group is instituting major changes to its commercial operations that are set to stregthen its value proposition to the customer. The changes are part of a global decision to implement a strengthened strategic transformation across Scania Group’s regional hubs. This builds on Scania’s think globally, act locally strategy that allows customers worldwide to benefit from the consolidated knowledge sourced from across the Scania Group, while enjoying regional flexibility suited to their unique needs. Global reorganisation The global regional reorganisation will see Europe split into three regions, while Asia-Oceania and EMA remain unchanged. The American structure remains the same, except for Brazil, which will now be a regional hub on its own. These changes will allow Scania to strengthen its customer value proposition. Speed and flexibility will be enhanced, new innovations leading to increased customer profitability are under development and an intense focus on customer collaboration aims to position all the regions as strong commercial collaborators aligned to the overall global strategy and mission.

Increased regional efficiency will give Scania customers access to expanded business efficiencies, smart cost savings and faster turnaround times. Handovers between the regions will commence during the fourth quarter of 2021. Southern Africa changes As part of the reorganisation, current Scania Southern Africa MD Fabio Souza will move back to Brazil as regional head for that market. During his tenure, Souza implemented multiple strategic initiatives and governance processes that have significantly contributed to Scania Southern Africa’s leadership position in the local transport industry. “At Scania, we believe everything begins and ends with our people,” says Nomonde Kweyi, GM Marketing and Communications, Scania Southern Africa. “It is with great sadness, but with the best of wishes that we say farewell to our current MD, Fabio Souza. During this

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CAPITAL EQUIPMENT NEWS OCTOBER 2021