Electricity + Control September 2019

round up PLANT MAINTENANCE, TEST + MEASUREMENT

Supporting customers in optimising uptime

in all operations and ensures ongoing compliance with mining regulations. “Our training and quality management is so effective that we develop our managers from the ranks of our best technicians. The teams in our support structure have an in-depth hands-on understanding of best practice and this assures customers of high service levels,” Jardine concludes. Enquiries: Booyco Electronics. Visit: www.booyco-electronics.com

agreement (SLA). Having qualified Booyco Electronics technicians on site allows for close and constant monitoring of equipment, ensuring the best performance with minimal downtime. “Our internal training department plays a key role in keeping each technician at the top of their game,” he adds. “It trains and assesses technicians in the field regularly, testing their knowledge on the latest upgrades and new technology.” In this way, expertise is kept current while continuously building experience within a structure of accountability and development. Each customer has a dedicated Booyco Electronics account manager who, in turn, maintains regular contact with the company area manager. “SLAs include detailed monthly reports which monitor efficiencies, giving the customer the data they need to maintain smoothoperationsand improveperformance wherever possible,” Jardine says. All services, repairs and other incidents are meticulously recorded by Booyco Electronics technicians. This support service aligns with the culture of safety

With a large aftermarket teamof technically skilled and competent field staff, Booyco Electronics is geared to assist customers in optimising uptime and productivity. A leader in proximity detection systems, Booyco Electronics employs its fully trained technicians at strategic locations to ensure consistent levels of support and a rapid response in the case of unplanned downtime at mining operations. Graeme Jardine, General Manager Field Service at the company, says that its six well-resourced branches enable support teams to reach customers quickly, with the right components. It has branches in Jet Park, Kuruman, Richards Bay, Rustenburg, Welkom and Witbank. “A key element of our operating philosophy is to be as close as possible to our customers,” Jardine says. “Each branch is appropriately resourced with skills, equipment and spare parts to suit the customer base in its jurisdiction.” Jardine says that the preference when servicing mines with larger fleet is to establish a permanent on-site presence governed by a fixed-term service level

Booyco Electronics' well-resourced branches allow support teams to reach customers quickly with the right components.

Partnership for engineering maintenance management

sustainable relationship. This for me is key: you cannot have a winning solution without the right calibre of people supporting the solution. I have found the AVEVA solutions are smart, innovative and deliver what the industry needs.” Strategic partnerships with industry and subject matter experts enable Izinga Integrated Solutions to deliver solutions aimed at maximising return on asset investments at all levels: - improving operational and organisational performance, efficiency and transparency - improving customer satisfaction - creating value for all stakeholders - creating a safe working environment through long-term sustainable solutions. Combining the skills in IS3, AVEVA systems, and Izinga Integrated Solutions, will enable the partnership to provide optimum solutions for clients. The synergies are clear and the team is ready to support customers in all sectors and industries. IS³ is the sole distributor of AVEVA Group’s software for sub- Saharan Africa. Enquiries: Clarise Rautenbach at IS3.Tel: +27 (0)11 607 8473, email: clarise.rautenbach@is3.co.za - improving profitability, sustainability and growth - reducing risk and cost of regulatory compliance

IS³ – Industry Software Solutions and Support – has partnered with Izinga Integrated Solutions as a strategic solutions provider for AVEVA’s Asset Performance Management (APM) Solutions. Izinga Integrated Solutions is a maintenance management consulting and solutions provider, providing customised client solutions that integrate extensive industry knowledge and practical experience across the engineering and maintenance management spectrum. CEO of Izinga, Wayne Moodley says, “I worked with Wonderware, now AVEVA, in my early career days and found that in terms of technology advancements, the solutions have always been smarter, the technology has a greater depth of capabilities, and the platforms have an intuitive interface. Over and above this, I have found that the solutions constantly evolve, which confirms the competitive advantage IS³ has.” The industry is always evolving and, for IS³, it is vital to partner with businesses that share the same vision: to empower people and transform businesses, focusing on creating the most innovative and reliable industrial software solutions that enable individuals, teams and businesses, of all sizes, to become extraordinary and valuable. “Izinga has deep knowledge of maintenance strategies and their implementation,” says Partner Manager Steven Jeffery. Moodley adds, “Today, it’s not common to find a solutions provider that offers the opportunity to build a long-term,

16 Electricity + Control

SEPTEMBER 2019