MechChem Africa May-June 2022

IPT gets pumps and support closer to customers Revamping its distributorship base in recent years has given submersible pump specialist Integrated Pump Technology a solid foundation to support customers around sub-SaharanAfrica.A key focus has been on mining areas, and the expansion has included new distributors in a number of southern African countries. S trengthening its distributorship footprint since 2014, Integrat ed Pump Technology today has a network across sub-Saharan Africa to assure customers of the supply and services they need. regularly accompany distributors on their visits to the end-customer.” Marsh highlights that customers should feel well supported by both the distributor and the OEM, to be confident of optimal uptime and performance from their pump fleet.

(DRC),” says Marsh. “We have also add ed to our network a distributor for the Klerksdorp gold mining region, that will cover Welkom and the Free State area.” This accelerates the response time to customers, with distributors carrying a stock of basic spare parts and liaising directly with a key account manager from head office for technical andmarketing sup port. The careful choice of distributors has ensured the right skills are available to help customers select and operate the optimal pump for the task. “We provide our network with in-depth training on our specific products, and on going advice and guidance wherever they need it,” he says. “Our collaborative strategy also means that a key account manager will

According to Jordan Marsh, general manager at Integrated Pump Technology, the company focuses heavily on the mining sector so has chosen its distributors mainly from local firms with strong links to mines. Integrated Pump Technology is perhaps most well known as the distributor of the tough Grindex submersible pump range. “It has been an exciting couple of years for us, in which we have appointed new distributors in Zimbabwe, Namibia, Zambia and the Democratic Republic of Congo

Manufactured in Sweden, Gr index pumps are used in tough environments such as mining, construction and marine applications. Integrated Pump Technology’s overall network comprises 14 distributors to cover the main geographic areas of activity, with certain very busy mining areas – such as the Northern Cape and Rustenburg – being served by more than one. www.pump-technology.com

Pump station failure calls for rapid dewatering response

Strydom. The solution included the deploy ment of two diesel driven Allight Sykes high head dewatering pump sets, providing bypass water lines. These rental pump sets operated 24 hours per day to maintain the required flow rate through the pipelines. “One of our primary advantages is that we can react with speed to our customers’

Therewas no time to losewhen dewatering specialist Integrated Pump Rental recently took a call froma long-standing customer; a vital pump station had gone down and they needed help urgently. “The customer’s pump stationwas being refurbished, and its two pumps unexpect edly went down,” recalls Andre Strydom,

cation had been assessed and the quotation sent out. This was quickly followed up with the despatch of Integrated Pump Rental’s dewatering solution tosite, where itspumps were rapidly commissioned. “Having taken the call on day one, we had the pumps selected, delivered, com missioned and operational by day two,” says

rental development manager at Integrated Pump Rental. “These pumps performed a critical func tion for the customer, maintaining a constant flowof 200m 3 /h per pump over a one kilometre distance.” What was required was an ur gent water bypass solution to take over this duty while the in-situ pumps were attended to, enabling the pump station refurbishment to go ahead. Within a day of the cus tomer’s call, the nature of the appli

emergency dewatering situa tions,” he says. “This is because we operate a large and varied fleet of diesel driven dewatering pump sets, which are capable of dealing with different sizes of applications – each with its own operational requirements and site conditions.” The two high head dewatering rental pumps remained on site un til thepump stationwas completed and commissioned. www.pumprental .co.za

Integrated Pump Rental selected, delivered, commissioned and had two Allight Sykes dewatering pump sets to provide bypass water lines at the customer’s pump station.

16 ¦ MechChem Africa • May-June 2022