MechChem Africa November-December 2021

⎪ PowerGen, PetroChem and sustainable energy management ⎪

Zest WEG customers can now buy online – anytime Zest WEG is pioneering an E-Commerce facility linked to its new website, allowing its customers to make purchases online. Johan van Niekerk, Zest WEG national sales executive, says this will make the company’s products more readily available to customers. Z est WEG has introduced an eCom- merce facility linked to its new website, which allows customers to make purchases online and incor-

First phase of roll-out includes standard products like low voltage electric motors, variable speed drives, soft starters and switchgear.

ing improvement and customer service.” He emphasises that customers requiring assis- tance will still have access to the staff that currently provide them with service sup- port. “The E-Commerce site is an important value addition to our newcorporatewebsite, which has been redesigned partly to facili- tate easy integration with the E-Commerce element,” he says. “The website is now easier to navigate and offers an even greater depth of technical information and brochures, as well as more tools that customers will find useful.” Zest WEG’s fleet of delivery vehicles will

deliver goods orderedonline, within the exist- ing areas of coverage ensuring the same high levels of logistical reliability, and the normal returns policywill still apply to theseproducts. VanNiekerk advises that emergencies should be dealt with through direct personal contact to ensure the customer’s requirement is well understoodand to achieve thebest andquick- est service. “We are confident that customers will find theaddedflexibilityofZestWEGE-Commerce valuable, giving them access to an ordering systemat all hours of thedayor night,” he says. www.zestweg.com

porates features such as technical tools and other capabilities including access to stock availability levels. “The E-Commerce facility is part of Zest WEG’s continuous drive to serve customers better, making it easier and quicker for them to deal with us,” says Johan van Niekerk, Zest WEG national sales executive. “This is just another way tomake our products more readily available to customers.” Around South Africa, customers can now conveniently place orders on this new Zest WEG E-Commerce site, which in its first phase of roll-out includes standard products such as low voltage electric motors, variable speed drives, soft starters and switchgear. Van Niekerk highlights that the design and programming for this kind of site –which includes a wide range of technical products – has been quite demanding. The company began the thought process long before the COVID-19 lockdowns were implemented, and has since prioritised the roll-out. “The digital world around us, and especially electronic or internet trading, is develop- ing very rapidly,” he says. “It was therefore important for us to develop our E-Commerce capability as part of our philosophy of ongo- As an established supplier to South Africa’s rail sector, Zest WEG will be supplying specialised traction transformers for new substations serving rail lines inGauteng and the Western Cape. According to Dillon Govender, sector specialist at Zest WEG, the company is supplying six 6.0 MVA units that will step down from 88 kV to 1 220 V, and two more 6.0MVAunits stepping down from44 kV to 1 220 V. All the transformers will feature a dual output, as well as tertiary windings for small power applications like lighting in the area. “This is part of an important fast track

A screenshot of a product added to the basket on the Zest WEG E-Commerce facility.

Traction transformers for rail network

the growing confidence of customers in our design and production capabilities,” he says. “Wearealsoable to leverage thevalueof be- ingpartof theWEGGroupbydrawingonthe skills of experts fromour Brazilian facilities.” “Zest WEG’s depth of expertise means that we can also conduct design work lo- cally, to meet the specific requirements of customers,” he says. “Our strong local footprint includes offering the necessary service support to customers, ensuring that we can provide the necessary backup for all our equipment,” he concludes. www.zestweg.com

project, and the order follows a number of successful deliveries of these complex transformers by Zest WEG over the years,” says Govender. “The units are designed to customer specifications and manufactured in line with global standards.” Through its workshop faci l ities in Gauteng, Zest WEG has become well known as a 100% local manufacturer of power, distribution and traction transform- ers for customers within South Africa, and has supplied well beyond the borders. “We have established considerable local capac- ity in transformermanufacture, reflected in

November-December 2021 • MechChem Africa ¦ 27