Modern Mining April 2023
construction, oil and gas, and agriculture. Belgharbia emphasised that, in grow ing its local market, Atlas Copco wanted a partner that brought strong relation ships within the market, and that shared its working culture and its passion for the dewatering business. “IPR is therefore our ears and eyes in the market,” he said. “This means not only selling and servicing the Atlas Copco range of solutions, but also giving us the feedback we need to constantly improve our products.” This is a significant aspect of the rela tionship, agreed IPR Managing Director
IPR’s new facility has a dedicated servicing and repair shop.
Lee Vine, as IPR has extensive engineering exper tise and insights developed over years in service of customers. “Not only have we delivered a standard range of pump solutions in dewatering, dredging and hydro mining – but our skilled engineering team has also custom designed and manufactured bespoke solu tions,” said Vine. “This gives us considerable insight into customer applications, and where the Atlas Copco range can add further value.” Stanford concurred that the dewatering envi ronment was dynamic, and needed a hands-on approach to identify opportunities where pumping solutions could be improved to better serve cus tomer requirements. “IPR and Atlas Copco both prioritise the need for detailed consultation with customers, to fully under stand the nature of their challenges,” he said. “This is a vital aspect of identifying the right pump for the job – and we were impressed by the professional man ner in which IPR undertakes these consultations.” He highlighted that effective communication with customers formed the foundation of building firm relationships and reputable brands. This customer centric approach ensures that the focus is on the particular application, rather than on the product. “This makes it vital that we get quick feedback from our partners in the market – to make sure
we understand what works best, and what needs improvement,” said Stanford. “This needs us to be ‘comfortable with the uncomfortable’ sometimes, to meet the requirements of the customer.” Vine emphasised the technical expertise and market knowledge that IPR has developed since it launched in 2015. “Our goal is to work with Atlas Copco as partners, bringing to the table our understanding of customers’ applications and challenges,” he said. “The collabora tion with Atlas Copco is a perfect fit for us, and adds considerable value for our customer base.”
A global team from Atlas Copco held practical training sessions at IPR.
The Atlas Copco diesel driven skid mounted dewatering pump sets are available for sale or rent.
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April 2023 MODERN MINING 25
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