Modern Mining July 2017

Trusted to deliver for more than 60 years...

Babcock is one of the continent’s industry leaders in providing distribution and support of leading international brands.

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“As the business matured and sup- port for our brands continued and expanded, so Babcock has re- paid the trust that our customers placed in us by continuously im- proving the support we have availa- ble for them,” says Buys. This year Babcock hosted the Africa launch of the Volvo A60H, the biggest articulated dump truck in the world and the EC950E, the largest excavator that Volvo has ever produced.

he Africa division of Babcock International Group has been supplying the mining, quarrying, materials han- dling, construction and road building industries for more than six decades. In 2000, Babcock was appointed as the exclusive regional distributor for Volvo Construction Equipment. Accord- ing to Ben Buys, Technical Director - Equipment, it was the partnership with Volvo CE that grew the Babcock brand and its footprint significantly.

so great emphasis was placed and sig- nificant investment made in parts inven- tory and technical support,” explains Buys. Due to local and international support received, the company was able to make significant investment in stock machines in all the major centres around South Africa enabling Babcock to further support their construction and mining customer base.

Pictured: Gravel Charlie, Volvo’s first ever articulated hauler

“Support for the machines was consid- ered paramount - even in the early days

It’s about more than just the machines

he Equipment division of Babcock is not just about selling world-class machinery. We are also fully committed to developing and growing long-term relationships with our customers by consistently delivering products and support to the highest standards. Babcock’s exceptional service record has cemented our position in the construc- tion equipment market. Despite the current challenging economic climate,

we are fortunate to enjoy continued customer support.

Africa and close relationships with our OEMs. With high levels of customer service, efficient fleet management and a commitment to ongoing training it’s easy to understand why Babcock is a partner that is trusted to deliver.

Our customer relationships transcend cost, with importance placed on long- term, mutually beneficial partnerships. We truly believe that business is earned, not owed. The strength of our business lies in our all-encompassing approach. We have an extensive footprint across southern

David Vaughan MD - Equipment, Babcock International Group