Modern Mining July 2018

for larger construction equipment in south- ern Africa as customers continue to seek the most cost-effective means of moving material. Products and services that in- crease productivity are all hallmarks of Volvo CE, a brand long associated with low energy consumption, reduction of life cycle costs and ease of use. “As a Volvo CE dealer, Babcock is an impor- tant bridge between Volvo and customers who buy and operate their machines. We provide advice and support throughout the full customer experience, from choosing and purchasing the right machine to ensur- ing it receives the service and maintenance required for the duration of its working life,” explains Vaughan. This all-encompassing customer commit- ment from Babcock and Volvo has recently

become more streamlined and user-friendly with the unveiling of Volvo’s new approach to their services and solutions portfolio. The new Volvo Services combine intelligent en- gineering with practical business solutions allowing customers to select a bespoke combination of value-adding services as part of a Volvo Services Agreement. Available to new and existing Volvo CE cus- tomers, Vaughan says the new Volvo Servic- es provide greater clarity on both the range of offers from Volvo CE and Babcock, as well as the value they deliver to operations, making it easier for customers to choose a combination of services that is suitable to their business. These customised Volvo Services comple- ment Babcock’s expertise, around-the- clock after-sales service, world-class parts

availability, and comprehensive warranties that help boost customers’ profitability and enhance the performance of the machin- ery. “As a partner who is trusted to deliver, Bab- cock has a proud history of service span- ning more than six decades in the sales and servicing of construction equipment. Our commitment to delivering materials han- dling solutions for a diversity of customers focuses on assisting them to achieve the lowest cost per tonne of material moved. This approach ensures the customer rela- tionship begins, rather than ends, at the point of delivery of the equipment,” says Vaughan.

BABCOCK AND VOLVO: AT YOUR SERVICE