Modern Mining September 2025

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More output, less overhead - why the mining sector should rethink its service strategy By Mamiki Matlawa, ACTOM Group Business Development Executive

Mamiki Matlawa, ACTOM Group Business Development Executive.

Costs are under constant scrutiny and mining companies are under pressure to streamline operations without sacrificing output.

W ith the threat of a global downturn, output. Despite this, many organisations still depend on a fragmented network of service providers, each with its own contracts, processes, and communication protocols to meet their equipment, staffing, and maintenance needs. While working with multiple service providers might seem like a good way to access flexibility and specialist expertise, it often leads to duplicated efforts, increased costs, ineffective communication, and frustrating delays. A more practical approach is to use an integrated service provider. This simplifies operations by reducing friction, cutting costs, and improving service quality and uptime through one central point of management. The hidden costs of managing multiple providers When services are split between different vendors, mining operations face an uphill battle to keep everyone on the same page. Meetings are repeated, data is siloed, and communication becomes a constant back-and-forth between costs are under constant scrutiny and mining companies are under pressure to streamline operations without sacrificing

When services are bundled under a single umbrella, cost savings follow naturally.

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