Modern Quarrying Q1 2019

As part of the warranty, Pilot Crushtec International’s Metso-certified technicians will undertake field inspections every 1 000 operating hours.

ON THE COVER

USHERING IN AN INDUSTRY FIRST

In a ground-breaking development, Metso and its southern African distributor, Pilot Crushtec International, have rolled out an industry first, standard 5-year/ 10 000- hour warranty on all Metso crushers and screens. The move ushers in a new era in the crushing and screening industry where a 1-year/2 000-hour warranty is generally the norm on these mission critical assets, writes Munesu Shoko .

A warranty is a valuable component to any capital equipment purchase, especially mission critical and big-ticket purchases such as crushers and screens. It assures equipment users that their funds are being well spent and the equipment they are buying will be covered for a period of time, protecting them against defects in materials and workmanship during the warranty period. As one industry expert put it, “a warranty is like health insurance, we hope we never need it but when we do we are grateful we have it”. While different crushing and screening products from different manufacturers may have different price tags, the length of warranties has largely been the same for years, pegged at 1-year/2 000 hours. The longer and more comprehensive the warranty is, the

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MODERN QUARRYING QUARTER 1 - 2019