Modern Quarrying Q2 2025

CRUSHING AND SCREENING

FAKE PARTS PUT CRUSHER AND SCREEN OWNERS AND STAFF AT RISK Genuine parts for crushers and screens are an essential part of the promise that OEMs make to the market – to keep their customers’ projects profitable and their businesses sustainable.

O n the other side of the coin, however, are the risks that non-genuine, counterfeit or fake parts place on operations, according to Francois Marais, Sales and Marketing Director at local Metso distributor Pilot Crushtec. “OEMs like Metso spend decades high performance solutions for crushing and screening,” says Marais. “However, this work is quickly undone when non-OEM parts are installed in our equipment, supposedly to save a few rand in maintenance costs.” He highlights that the developing and supporting technologies that provide customers with reliable and

Tyyni. “We pay attention to the end product value, where we can supply not only the appropriate capital equipment, but also the follow-up trouble-shooting, repairs and overall technical advice.” The quality of these solutions and services is based on many years of research, development and testing – as well as continuous capability to respond quickly to customer needs. However, all these efforts are compromised when customers place non-OEM parts into their machines – as the quality chain is only as strong as its weakest link. Karima Dargaud, Head of investment in the necessary technical infrastructure and

performance and reliability of Metso’s high-tech equipment is based on its proven design and precision engineering – which includes the various components and wear parts that must be replaced from time to time. Copied parts from other sources do not carry this technical heritage, and simply undermine performance and reliability, he says. It also erodes the value of the relationship that OEMs work so hard to build with their customers, explains Merja Tyyni, Vice President Aftermarket Distribution Management Metso. “Our customer relationships focus on the whole process of delivering value to their operations,” says

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