Eskom Procurement Book 2015

SUPPLIER RELATIONSHIP MANAGEMENT

[14] Chartered Institute of Purchasing and Supply (CIPS), Supplier development, http://www.cips.org/Documents/Resources/Knowledge%20 Summary/Supplier%20Development.pdf, Accessed 6 November 2012. [15] Watts C.A. and Hahn C.K., Supplier development programmes: An empirical analysis, International Journal of Purchasing and Materials Management, Vol. 29 (Issue 2), 1993. [16] Krause D.R. and Ellram L.M., Success factors in supplier development, International Journal of Physical Distribution and Logistics Management, Vol. 27 (Issue 1), 1997. [17] Handfield R.B. et al. , Avoid the pitfalls in supplier development, Sloan Management Review, Vol. 41 (Issue 2), 2000. [18] Batson R., Getting started in a supplier improvement initiative, Proceedings of the Annual Quality Congress, Denver, 27 May 2002. [19] Scott F., Supplier development: A survey of risks and benefits, http://scm. ncsu.edu/scm-articles/article/supplier-development-a-survey-of-risks-and- benefits, Accessed 6 November 2012. [20] Gup t a A. and Margo l i s B. , Sus t a i n i ng h i gh per f ormance through effective supplier development. http://www.accenture. com/SiteCollectionDocuments/PDF/Accenture_Sustaining_High_ Performance_through_Effective_Supplier_Development.pdf, Accessed 13 January 2013. [21] Department of Trade and Industry (DTI). Black business supplier development programme, http://www.services.gov.za/services/content/ Home/OrganisationServices/businessincentives/blackbusinesssupplier/ en_ZA, Accessed 7 November 2012. [22] Chartered Institute of Purchasing and Supply, Using local suppliers – CIPS positions on practice, http://cipsintelligence.cips.org/opencontent/ cips-purchasing-supply-management.-using-local-suppliers, Accessed 9 November 2012. [23] Bardot J.B., Buying local grows independent, sustainable communities and pulls the plug on the system, http://www.naturalnews.com/036528_ buy_local_sustainability_communities.html, Accessed 9 November 2012. [24] International Finance Corporation, A guide to getting started in local procurement: For companies seeking the benefits of linkages with local SMEs, http://www.engineersagainstpoverty.org/_db/_documents/IFC- EAP_Local_Procurement_Guide.pdf, Accessed 9 November 2012.

126 CHAPTER 5